Genzyme Support Services
Patient & Caregiver Portal

The confidential and convenient connection to personalized support for people living with rare genetic diseases

Get 24/7 access to the support and information you need

If you or a loved one are living with — or think you may have — Pompe disease, managing your time and energy is important. The Genzyme Support Services Patient & Caregiver Portal was developed to provide you with the convenience of 24/7 online access to the personalized support and information you need.

Confidential support is just a few clicks away

The Patient & Caregiver Portal is your convenient online connection to:

Dedicated Genzyme Case Manager
Count on connecting with the same person. Every time.

Communication Dashboard
Stay in touch. Stay informed.

Request Assistance
Get help when you need it

Personalized Resource Library
Get content that’s relevant to you and your family

Secure Online Environment
Your privacy is protected

Desktop and Mobile Access
Stay connected at home or on the go

Sign up today!
Visit to get started.

Genzyme Support Services

Learn how Genzyme can help people affected by Pompe disease with medical information, advocacy, treatment support, and more.

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Organizations & Websites

Get lists of online resources and worldwide organizations and associations that offer information, support, and more for people living with Pompe disease.

Learn More